Overview
The role of the Executive PA and Secretary is constantly changing.
Like all core functions the PA has had to adapt to the demand of a greater workload. The pressure, responsibilities, and knowledge required have all increased. The question is what should YOU do to ensure that you fulfil the role – and develop it – successfully?
As a professional PA or secretary, you’re involved in so many different aspects of the organisation. If you’re not taking action yourself, then you’re working closely with functional specialists who are. Either way, you need to be sure of your ground and be confident working successfully with executives across the company at all levels. Falconbury’s on-line distance learning course for PAs and secretaries has been designed to give you a thorough understanding of the principles of each of the key areas of the organisation
How does this distance learning programme work and what do you get
- Course access from anywhere through your own personal login
- Increase your value as a pro-active contributor to the management teams
- Individual modules of the full course can be downloaded as PDF files to print or file as you decided
- Ten modules, each requiring between 3 to 4 hours study to be completed as you choose
- The course and its modules can be started at any time to suit you
- Enhanced interpersonal and people management skills
What this on-line development programme offers you:
- Illustrates key financial techniques to increase your knowledge and boost your confidence when discussing financial aspects with colleagues
- Provides the skills to manage conflict and deal with difficult colleagues more effectively
- Confirms the basics of employment law and best practice that you need to know
- Highlights the key marketing and PR techniques and gives you the essential project management skills to complete the task successfully
- Increases your value as a pro-active contributor to the management team
- Expands your awareness of how business works and is conducted
- Enhances your interpersonal and people management skills
Authors
Julie Lewthwaite has worked as a manager, writer and trainer in the retail, regional newspaper, and telecommunications industries and, more recently, for a local enterprise and economic development agency. She is currently working as a freelance writer.
Barrie Pearson is Chief Executive of Realization. The company provides world class coaching and mentoring to entrepreneurs and chief executives in wealth creation and personal development. He is the author of 12 books, and has presented many successful seminars on corporate finance in the UK, Europe, New Zealand and the Far East.
David Martin
As a Director and Secretary of one of the top 250 listed PLCs, for nearly ten years David was responsible for a range of disciplines, including personnel, property and insurance, as well as statutory and legal requirements and corporate/internal communications (three of his annual reports won national awards).
Following a takeover, David founded his own consultancy, Buddenbrook, which has carried out various projects for a range of clients, large and small, for the last 25 years. He is an employer’s representative on the panel of members for the Employment Tribunals, and a member of one of the Registrar of Companies committees.
David is a regular seminar/conference speaker and the author of over 50 books, including two international best sellers, Tough Talking and Manipulating Meetings, and two employment law/practice updating manuals for Croners/Gee’s, namely Employment Letters and Procedures and Employment Policies and Handbooks. He is series editor for the Institute of Chartered Secretaries’ OneStop series, for which he wrote Company Secretary (in its sixth edition), Director, Meetings, Personnel (second edition), Property, Customer Care, Communication and Profit Management. He also co-wrote Negotiation (with John Wyborn).
Two additional titles by David, The Company Director’s Desktop Guide (in its ninth edition) and The A-Z of Facilities and Property Management (second edition), are available from Thorogood Publishing.
John Adair works as an international consultant in leadership and management development and has been listed among the 40 men and women who have done most to change the face of management today.
Neil Thomas has, after working for various media companies, built and sold a seminar and training business (Hawksmere plc) and a magazine publishing business (Acorn Magazines Ltd). He is currently involved in a variety of business ventures particularly Falconbury Ltd and Thorogood Publishing Ltd.
Graham Robert-Phelps is an international trainer and consultant, specialising in sales management. He shares his ideas and insights with thousands of people and organisations every year in all parts of the world. With an extensive background in management and business development, Graham works with organisations of many different types and sizes.
