Overview

Credit control is a big responsibility in any organisation. There is a way to ensure you’re up to the task. With this on-line distance learning course, in just 6 modules you’ll bring yourself fully up-to-date on all the latest techniques for assessing credit, insurance, risk avoidance and successful collection.

You’ll learn everything you need to know about financial statements and the cost of credit, establishing sound credit policies and the latest techniques of efficient collection. You will also get fully up-to-date on credit agencies, factoring and insurance as well as some less usual chasing methods.

How does this distance learning course work and what do you get?

• Course access from anywhere through your own personal login
• Individual modules or the full course can be downloaded as PDF files to print or file as you decided
• Processes to minimise your exposure to bad debts and losses
• Each module has self-assessment progress questions and model answers
• Detail how you can play a significant part in keeping your organisation profitable
• The course has an optional on-line multiple choice assessment at the end, with a certificate of completion being award

Who should take this course

• All credit control executives in organisations of all sizes
• Financial managers and controllers
• Finance directors of SME’s
• Owner-managers of small businesses

Course contents

Successful Credit Control

MODULE 1 - Understanding Financial and Management Accounting and Cash Flow

Balance sheets

Profit and loss accounts

Cash flow statements

Accounting records and systems

Accounting concepts, policies and standards

MODULE 2 - Ground Rules for Successful Credit Control Policies

The cost of credit

The right attitude for credit control

The right credit policies

Opening a new account

MODULE 3 - Credit Control Systems and Methods

Effective paperwork

Letters

Collection by telephone

Overcoming excuses

Sources of information

MODULE 4 - Credit Control Using Outside Agencies and Other Techniques

Credit Agencies

Factoring

Credit insurance

Less usual chasing methods

Warning signs – danger imminent

Conditions of sale

Appendix 1

Appendix 2

MODULE 5 - Credit Control and Legal Enforcement

Legal action – considerations prior to commencement

Legal action – obtaining judgment

Legal action – enforcing the judgment

Appendix 1

MODULE 6 - Credit Control Issues in Insolvency, Bad Debts and Exports

Winding up, bankruptcy, administration and receivership

Bad debts

Exports

Authors

Ralph Tiffin was a mechanical engineer who subsequently qualified as a Chartered Accountant and became manager in one of the largest international firms of accountants. He is now managing partner of an accountancy and consultancy practice. He has a wealth of experience with companies of all sizes in the UK and overseas. His work typically involves developing clients reporting and management systems, along with appropriate management training and developing project appraisal processes and spreadsheets.

Roger Mason FCCA, FCIS, ACIB is a highly experienced company director and company secretary. His early career was with Midland Bank and the Ford Motor Company before becoming finance director of ITC Entertainment Ltd. He was, for 14 years, company secretary and finance director of a leading British greetings card company. He lectures widely on finance and business matters.